Questions. Answered.
Everything about Tindly website care, in plain words.
What is Tindly?
Tindly looks after your website for a flat monthly price. It is in beta and works with WordPress today. Today it checks your site health and tells you what needs attention. Backups, testing updates on a copy and rollback are still being built.
Do you only work with WordPress?
WordPress today. It runs more than four in ten websites, so we started there. Joomla, Drupal, Shopify, Webflow and custom PHP, Node and Python sites are planned. Join the list on the platforms page and tell us which one you need.
What do you do each month?
In beta, the plugin checks your site and shows what is out of date, and you can ask us for small edits. Automatic backups, safe updates on a copy and checkout testing are being built and are not available yet.
How do you keep updates safe?
Our plan is four steps: back up, test on a copy, compare pages, then update live with a way back. These steps are being built and are not available in the beta. Until they are, please keep your host’s own backups switched on.
What if something breaks?
Rollback is being built and is not available yet, so we cannot promise it today. Please keep your host’s backups on, and write to us if something breaks.
What counts as a small edit?
Changing a phone number, swapping a photo, fixing a typo, updating opening hours, adding a team member, changing a price. Things that take a few minutes. You get two a month.
What is not included?
New pages, redesigns, custom features, writing content, and your hosting or domain. We can quote any of these separately. Care keeps what you have healthy. It does not rebuild it.
How do I install it?
Download the Tindly plugin, upload it in WordPress, click Connect and sign in to your Tindly account. It takes about five minutes. We run a first scan and tell you what we found.
Do you need my WordPress password?
No. The plugin links your site to your Tindly account when you click Connect. We never ask for your password.
Can you style my WordPress admin like my website?
Yes, as a one-off add-on for €79. We match your logo, colours and fonts across your dashboard, login page and the emails your site sends. Later tweaks are free: just ask the assistant.
Will it slow my site down?
No. The plugin is small and quiet. The heavy work, like page comparisons, happens on our servers, not yours.
What data do you collect?
Your site address, WordPress and plugin versions, and health checks. We do not collect your visitors’ data or your customers’ details. Read the privacy page for the full list.
Does it work with WooCommerce?
The plugin works on sites that use WooCommerce and reports it in the health check. Automatic checkout testing is being built and is not available yet.
Does it work with any host?
Yes. Tindly is not tied to a host. If you can install a WordPress plugin, you can use Tindly.
Do you use AI?
Tindly uses automated checks. The chat on this website is not AI: it only matches your question to published answers.
What if my site is already broken or hacked?
Run the free scan first. We tell you what we see before you pay anything. We will say clearly if your site needs a clean-up first.
Do you back up my site?
Not yet. Automatic backups and restores are not available in the beta, so please keep your host’s backups switched on. We will say so on this site when it is ready.
Can I cancel?
Yes, any time. There is no contract. Pay yearly and you get two months free.
What happens if I uninstall the plugin?
Your site keeps working exactly as it is. Tindly stops looking after it.
Can my agency or studio resell Tindly?
By enquiry. We agree terms with each agency, and several sites are quoted separately. See the partners page or contact us.
How fast do you make edits?
There is no guaranteed turnaround in the beta. We will state one before purchases open.
Still have a question? Write to us ›
Start with a free scan.
We tell you what we find before you pay.
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